Your privacy is important to us. This policy explains how we collect, use, and protect your information. Last updated: January 2025.
We collect information you provide directly to us, such as when you create an account, upload appraisal documents, or contact us for support. This includes your name, email address, payment information, and the appraisal documents you submit for analysis. We also automatically collect certain information about your device and how you interact with our services.
We use the information we collect to provide, maintain, and improve our services, process your appraisal analysis requests, communicate with you about our services, and ensure the security of our platform. We use your appraisal documents solely for the purpose of providing our analysis services and do not use them for any other purpose.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users, provided they agree to keep this information confidential.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Appraisal documents are automatically deleted from our servers within 30 days of analysis completion, unless you request earlier deletion. Account information is retained until you request account deletion.
You have the right to access, update, or delete your personal information. You can request a copy of your data, correct inaccuracies, or request deletion of your account and associated data. You also have the right to opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.